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Service Management

Module Competencies


  • ... discuss the methods of strategic controlling of health organisations.
  • ... evaluate the use of theoretical decision making models in order to resolve goal conflicts
  • . ... analyse different methods aiming at the comparison between organisations
  • .... develop the portfolio of a hospital and deduce from it norm strategies.
  • ... apply methods and concepts to case examples. analyse the current health policy structure and deduce from its strategic options. ... develop a project plan and calculate the critical path
  • .... discuss selected empirical studies.